Terms of service
1. Overview
This website is operated by Sollievo. Throughout the site, the terms “we,” “us,” and “our” refer to Sollievo. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this site.
These Terms apply to all users of the website, including browsers, customers, vendors, and contributors of content. If you do not agree to these Terms, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell products and services to you.
2. Eligibility & Online Store Use
By using this site, you represent that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose. You must not violate any applicable laws, including intellectual property or copyright laws, when using the service.
Any breach of these Terms may result in immediate termination of access to our services.
3. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Content you submit (excluding payment information) may be transmitted unencrypted across networks to comply with technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or website content without express written permission from Sollievo.
4. Accuracy of Information
We make reasonable efforts to ensure that information on this site is accurate and current. However, we do not guarantee that all information is complete, up to date, or error-free.
Any reliance on the material on this site is at your own risk. We reserve the right to modify or update content at any time without obligation to notify users.
5. Modifications to Products, Services, and Pricing
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time. Sollievo shall not be liable for any price change, suspension, or discontinuation of products or services.
6. Products & Availability
Certain products may be available exclusively online and may be offered in limited quantities. All purchases are subject to our Return & Refund Policy.
We strive to display product descriptions and images as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect product colors or details.
We reserve the right to limit or prohibit sales of products to any person, region, or jurisdiction at our discretion.
7. Billing & Account Information
We reserve the right to refuse or cancel any order placed with us. This may include orders that appear to be placed by resellers, distributors, or dealers.
You agree to provide current, complete, and accurate purchase and account information, including your email address, billing address, payment details, and shipping information.
8. Optional Third-Party Tools
We may provide access to third-party tools or services that we do not control or monitor.
These tools are provided “as is” and “as available,” without warranties or representations. Use of third-party tools is entirely at your own risk and subject to the terms of the third-party provider.
9. Third-Party Links
Our website may contain links to third-party websites that are not affiliated with Sollievo.
We are not responsible for examining or evaluating third-party content and do not assume liability for any damages or losses related to third-party websites or transactions.
10. User Feedback & Submissions
Any feedback, suggestions, ideas, or other submissions you provide may be used by Sollievo without restriction or compensation.
We reserve the right to remove content that we determine to be unlawful, offensive, abusive, defamatory, or in violation of these Terms.
You are solely responsible for any content you submit.
11. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
12. Errors & Inaccuracies
Occasionally, information on our site may contain errors related to pricing, product descriptions, promotions, or availability.
We reserve the right to correct errors and cancel orders if information is inaccurate, even after an order has been placed.
13. Prohibited Uses
You are prohibited from using the site or its content to:
Violate any laws or regulations
Infringe on intellectual property rights
Harass, abuse, defame, or discriminate against others
Submit false or misleading information
Upload malicious software or code
Attempt unauthorized access to systems or data
Violation of these rules may result in termination of service.
14. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.
Sollievo shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, products, or services.
15. Indemnification
You agree to indemnify, defend, and hold harmless Sollievo and its affiliates, partners, employees, and service providers from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
16. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
17. Termination
These Terms remain effective unless terminated by either you or Sollievo.
We may terminate or suspend access to our services at any time if you fail to comply with these Terms, without prior notice.
18. Entire Agreement
These Terms, together with any policies posted on this site, constitute the entire agreement between you and Sollievo and supersede any prior agreements or communications.
19. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States.
20. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of the updated Terms.
Contact Information
Sollievo
3030 San Marino St, Apt 301
Los Angeles, CA 90006
United States
Email: info@sollievorelief.com
Phone: (805) 864-1603